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1. Do I need to make a reservation?  Walk-ins are welcome for LUNCH on weekdays, but weekends can be very busy, so reservations are highly recommended. If you'd like the 2-tier tea service, please leave a message letting us know, along with your full name, best # to reach you, and the date & time you are requesting, and someone will return your call within 24-48 hours to get details and credit card to hold the reservation. If you're calling about tea service within 24 hr notice, you're welcome to leave a message, but we cannot guarantee your tea service can be made in time for your visit. Please feel free to walk in for lunch, and we will try to accommodate and make your 2-tier tea service, but it cannot be guaranteed. Why do we recommend reservations on Saturdays? There have been occasions where people have not called for a reservation, have driven an hour or longer to see us, only to arrive and find out we are sold out for the day.  That makes us sad, and WE WANT to see you! 


2. Why does my 2-tier Tea Service require a credit card hold? We make all our items in-house, and lots of care has been given in cutting out each little fruit, bread and dessert into bite-size shapes. It is labor intensive and takes a lot of time to make and plate all your food items. This requires us to plate BEFORE our service, so we can serve all our guests in a timely manner. If someone has reserved a 2-tier Tea Service, this also means we are holding your table from other guests and the table is set up for you ahead of time. If you don't show up, we have already put a lot of time and effort into your party, not to mention food that will go to waste. For that reason, we DO charge people for not showing up. However, we are happy to package up your tea service for someone to pick up within 24 hours. We do understand uncontrollable situations happen. In those rare occasions, we will try to reschedule your service if given enough time (if the food has not already been plated and can be used for someone else's reservation).


3. Are you open on Sundays? Many of our Sundays are booked up with private events. During certain times of the year, our Saturdays have been sold out several weeks in advance, so when we do have a Sunday that is not booked up with a private event, we will open up to the public. Check out our calendar or call in to see if we have any Sundays opened up for the public.


4.. Are you open on any evenings? There are certain times of the year we are open on Thursday nights, by reservation only, and that would be sometimes in the summers and for the whole month of December. We are also open in the evenings during Lagniappe (the Monday before Thanksgiving), Fire & Ice Festival (the 3rd weekend in January), and other random busy evenings when there are goings-on in town. There are also night-time themed events every October (Harry Potter Dinner & Trivia Night), 2nd weekend in January (Gilmore Girls Dinner & Trivia) and some summers (Friends, The Office, Golden Girls, and other Dinner / Trivia Nights).

5. Is the Tearoom Child Friendly? Yes and No. We highly recommend age 6+. But you know your child. Are they able to sit quietly without running around, can eat their food without wiping chocolate hands on the chair covers, will not throw or break items and do not need to have a device played loudly to entertain them? If any of those are a no, then they're probably not mature enough yet to be in the tearoom. If they are babies and will be in a car seat, then that's up to your best judgement - we would expect parents to take their child out if they are crying. Also, please note, our bathroom is an older one and does not have a changing station. We do have a room upstairs where a child could be changed. * Please note, we will be happy to put a linen cloth over a chair that your child is sitting on, to protect the chair cover from getting soiled with chocolate, diaper, or mud from boots, and keep the chair covering from getting torn from kids digging shoes and boots into the legs of the chairs. Please bring it to our attention, and we will cover the chair. Thank you!

6. Where do we park? We have limited free parking in our lot on the side of and directly behind the tearoom. There is one handicap spot in between our building and the neighboring building, and there's a sidewalk in between the two, that takes you to our handicap ramp. Please call ahead and make sure we know you will need it, so we can unlock the door. Also, please note, our lot sizes are small, so please do not hit the tearoom or swipe it while turning around the one-way corner around the building. Lastly, if you are dining in the tearoom and plan to do some shopping, we don't mind you parking for a bit. The lot is meant for our customers - so those who have not dined with us are not allowed to park without our permission.

7. Can we bring decorations for our private event? The rental of our venue means we make it as enjoyable for you as possible, by providing all that is needed for you to just show up for your private event. We have decor, table linens, chair covers, center pieces, punch with fluted glasses, and even small party gifts for your guests. Sometimes we do still get customers who want to bring their own decor. All we can say is, please no big balloon arches, no glitter, and no confetti. If you want to put stringed decor across the window seat, that is fine, but please no big banners with large banner holders. Our place is quaint and otherwise will get too tight and overwhelming for guests if their tables and the floors are too full.

8. Can we bring our own cake or desserts into the tearoom? Sorry, no. We make all our desserts from scratch and will be happy to provide you with dessert. Thank you.

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